Solutions
Enterprise-ready calling without the hardware
Give every location a professional number, orchestrate complex call flows and review analytics that keep large teams accountable.
Scalable cloud landlines for national teamsReal-time analytics and recordings for leaders
Built for operations that never slow down
Coordinate sales, support and service teams with a centralised phone solution that adapts the moment your organisation changes shape.
Coordinate every office from one number
Provision national, local or toll-free numbers and orchestrate how large teams answer customers across locations.
- -Set dedicated lines for departments or regions
- -Create custom routing and escalation paths
- -Forward calls to landlines, mobiles, computers or the mobile app
Deliver consistent experiences at scale
Standardise greetings, IVR menus and schedules so callers always reach the right specialist on the first try.
- -Build call menus in minutes
- -Instantly update business hours, greetings and routing
- -Create dedicated numbers for priority customers
Call insights for leadership and compliance
Understand performance in real time with analytics and recordings that help you coach teams and maintain service quality.
- -Monitor answer rates and call volumes
- -Review call recordings for training
- -Export logs to share with stakeholders
Everything teams need to deliver at scale
Centralise control while empowering specialists with intuitive tools that match the pace of medium and large enterprises.
Empower a hybrid workforce
Equip on-site, remote and field teams with uConnected apps for iOS, Android, Mac and Windows so they stay reachable everywhere.
Orchestrate staffing in real time
Update business hours, rosters and call flows instantly through an intuitive web dashboard designed for fast-moving operations.
Give managers granular control
Add unlimited teammates, assign numbers and manage permissions with shared settings tailored to complex organisations.
Launch new numbers and teams in minutes
Sign up online, configure call flows for every department and evolve plans as your organisation grows.