Launch a phone number in minutes
uConnected combines professional numbers, intelligent routing and secure apps so your team can answer, return and review calls without new hardware.
Get your business calls under control in three steps
Pick the number you want, decide when it rings, and easily adapt call handling as staffing and enquiry volumes change.
- -Search thousands of available numbers
- -Port an existing phone number
- -Keep personal mobile details private
- -Set your business hours and greetings
- -Create IVR menus to prioritise callers
- -Route to mobiles, landlines or the app
- -Monitor answered and missed calls
- -Review conversations without replaying audio
- -Capture voicemail to email for fast follow-up
- -Fine tune announcements and call handling
Configure schedules, update call flows and listen to voicemails from any browser. The mobile app mirrors these controls so staff can run the business line on the go.
Personal and home landline users can use the same simple setup path, with fewer team features and a lighter plan type.
Explore the appAdvanced tools to fine tune your experience
Once you are up and running, unlock deeper controls to streamline call handling, improve customer experience and keep every caller informed.
- -Create call menus with custom greetings and hold music
- -Set routing rules and max wait times during busy periods
- -Schedule different rules for weekdays and weekends
- -Call history with filters and exports
- -AI-powered call transcription with summaries for context at a glance
- -Detailed call event logging
- -Call recording and transcripts for training, security and compliance
- -Record branded greetings in seconds
- -Let remote staff manage calls with ease
- -Use voicemail to email for fast follow-ups
Frequently asked questions
Answers to the most common onboarding questions from new members across Australia.
Sign up online, choose an available number and follow the prompts to activate your service. You will need your name, email address, street address, a mobile phone for SMS verification and a supported payment method. Most new services are ready to use in minutes.
A local landline number is usually best when you want a familiar local presence. A 1300 number suits businesses that want one national contact number where callers usually pay their normal 1300 rate. A 1800 number is useful when you want to make it easier for customers to call because 1800 numbers are generally free to call from Australian landlines and mobiles, although caller provider rules can vary.
Yes. You can choose from the numbers currently available during sign up. If the area you want is not listed, contact uConnected and we can request a local landline number from that area. Allocation usually takes a few business days and depends on availability.
Yes. You can choose from available 1300 and 1800 numbers during sign up. If you want a specific custom or smartnumber, you may need to secure the usage rights through ACMA first, then contact uConnected so we can help bring the number across.
Yes. uConnected can help port many existing Australian landline, 1300 and 1800 numbers. Create your account first, then contact uConnected to start the porting process. Porting has a one-off fee and usually takes between five and 21 days, depending on the current carrier.
No. uConnected works with devices you already use, including mobiles, landlines and the uConnected app. Business users can make and receive calls through the app without installing a desk phone system.
Ready to launch your new number?
Create your account in minutes, choose your ideal number and tailor call handling for business or personal use.
Choose your numberBE MORE REACHABLE, SELL MORE STUFF
If you decide uConnected isn't driving results for you – no problem. Cancel online at any time.