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Discover the latest from uConnected. Here we detail the newest feature additions and improvements that related to your service.

PDF Invoice Downloads

As requested it's now possible to download invoices as PDFs, making them far easier to organise and upload into accounting software. This feature is available from the Plan & Payment page of your Dashboard exclusively from computers. Download any of your previous invoices as PDFs with just a click!

2019-04-08T08:55:32+11:00April 14th, 2019|

Service Status

uConnected is delighted to deliver a brand new Status page to help broadcast the rare occasions when services aren't functioning quite right. We saw this system brought into action over the last 24 hours when Optus experienced a line card fault at the Rockhampton exchange, this prevented some calls from coming through. The system will

2019-04-08T08:45:56+11:00April 8th, 2019|

Advanced Scheduling – Sending Calls to Different People Throughout the Day

Many members have mentioned they'd love the ability to set multiple call availability windows in a single day and to have calls forwarded to a different phone for each schedule. We're thrilled to deliver this feature today for all members subscribed to plans above $29/month! This means that on a single day you can be available

2018-11-08T20:02:59+11:00November 9th, 2018|

Adding Contacts

By popular demand, it's now possible to save contacts within your Dashboard so they can be effortlessly inserted as destinations for calls. There’s no need to remember them or to search through your phone! You’re welcome to store thousands of contacts within your Dashboard for easy access. We're trilled to be delivering the feature requests you've

2018-11-08T20:02:38+11:00November 3rd, 2018|

Call Statistics & Usage Insights

As part of our Q3 feature rollout, the uConnected team is thrilled deliver a brand new Dashboard page to help you gather information from your call activity. Accessible from the Call History page, the new Insights page generates detailed charts to help you understand when you're most in demand. Metrics include: Average call duration Calls that

2018-10-07T19:20:56+11:00October 7th, 2018|

Adding New Services

Members are now able to set up multiple uConnected services to help meet all of their needs! While logged into your first account, simply select the plus icon shown along the top row. It's the icon shown next to your uConnected phone number. Once you've got multiple phone numbers set up you'll see them all

2018-08-12T14:49:20+11:00August 12th, 2018|

Advanced Call Blocking

Comprehensive call blocking features have been available on every plan except the Landline $29 option for quite some time, and today they've been further improved! Callers can be blocked individually from your Dashboard’s Call History page and it’s now possible to block all anonymous or unknown callers using special toggle button on the Details page. Callers that are blocked

2018-08-02T12:52:58+11:00August 2nd, 2018|

Multiple Call Availability Windows | Call Scheduling Revisited

It wasn't long ago that we brought you a new Scheduling Page to help simplify the call scheduling experience. We improved compatibility with some mobile devices and added a selection of presets to make changes even easier. Today we've released an even bigger improvement that allows members to schedule multiple availability windows for use within

2018-08-01T21:02:45+11:00July 18th, 2018|

Due Date Extensions

The uConnected team is thrilled to announce that it's now possible to extend the due dates of monthly invoices by 10 days, all instantly within your Dashboard. This frequently requested feature is available to all members on the Payment page and can used as regularly as needed. We understand that sometimes money isn't in the

2018-06-02T14:55:53+11:00June 2nd, 2018|

New Scheduling Dashboard

The uConnected team is delighted to present a brand new scheduling experience for all services. You might be familiar with the old system that allowed members to move sliders around in order to set an availability range for each day. During the specified time range calls would be forward to the member, outside of it

2018-08-01T21:00:12+11:00May 20th, 2018|