Now it's super easy for you to check your recorded greetings without calling your uConnected numbers. Listen to your greetings from within your Dashboard.
Gone are the days where everyone on your team shared the same office space, allowing you to chat across desks and answer every call that comes through your office line.
A 1300 number is billed as a local rate, meaning that the charge is the same regardless of if your customers are calling a number in the same town as you, or if it's a call from across the country/forwarded to a mobile phone.
1800 numbers are ‘toll-free' numbers and are usually used by larger businesses. Callers generally won't pay anything for calling you, however, the cost for this plan is a bit higher than that of a landline number or a 1300 number.
Landline plans are used for both business and personal calls. You can have as many landline numbers as you wish, just get in touch and we can assist you through the process!
Is your uConnected service useful for you? Have you maximised it for your needs? These are simple yet critical questions you can ask yourself to ensure that you are getting the most out of your uConnected service.
This ‘landline in your pocket' service should be both a positive and enriching experience for you, but it also requires that you take action to make it happen. Understand how the service works, get to know your Dashboard, and gain insights about the events and features you're confused about. We're just an email away!
The Call History page has endless information that can help you see patterns so you're able to forecast what you need and adjust your monthly plan accordingly. This is a powerful tool that can help your business stay on top of your service's monthly spending.
You can always expect an email or two from us letting you know of your account usage and your bills. We don't want you to miss a thing (or two!) when it comes to your uConnected service. So please check out your emails for the very important reminders and account updates.
Keeping up with the demands of your business or your personal life is as challenging as these trying times. Your business has to grow so you work hard for it but you also need time to yourself. This is a fact.
It's possible to miss the emails and the SMSes relating to your service usage, as we're all busy every day for work and spending time with those who matter.
At a specific date, on specific hours, you'll receive an SMS for your account updates. Please don't miss it and take a moment to check it out.
Generally 1300 numbers are not toll-free as calls to 1800 numbers often are. The caller is charged a local call rate, depending on their provider arrangement, when dialling from an Australian landline and mobile phone.
A lot of our members who own a business or are preparing to open up a business, choose a 1800 virtual landline number that can be used to forward their incoming calls to their landline and mobile phones.
In the tradie world, having a landline will make your business look professional. You could always share your mobile number with your customers, but as your business grows, so are your customer interactions and business needs.
Nobody loves receiving an expensive bill! If you receive one, you can always reach out to us and we'll help you look into how it came about. Often, it could be due to the extra usage of your plan's allowed minutes, which is always an easy fix!
Absolutely not! uConnected has pricing tiers carefully plotted by the company's top minds with the aim of providing its members the best option suited to fit their needs. Thie pricing tiers are carefully thought of so it's reasonable for both parties.
Whether you're running a business or receiving calls from your loved ones, uConnected offers top-of-the-line services that anyone in Australia can avail of.
As we continue to move forward amidst the challenges brought about by these trying times, uConnected understands that funds to manage invoices may not be available at exactly the right time.
We always encourage our members to log in to their Dashboard and manage their accounts online. This will provide the autonomy to manage your service. From your mobile phone numbers, to your addresses, your payment details, and preferred email addresses for invoices and voicemails, everything is within your reach.
Have you ever wondered why you are seeing a $1 charge when you have successfully completed your sign-up with uConnected?
Great news! As requested, we've now added a new feature that allows you to send your voicemail messages to multiple email recipients!
Today, we're delighted to let you know that we've made progress here! You may have received an email in your inbox mentioning our new and improved 1300 and 1800 number plans.
Engin numbers were once a popular means of connecting using virtual phone numbers that routed over the internet to an endpoint, with the underlying platform built on VoIP technology.
In the current environment, communications platforms are immensely important, and we're working to ensure you stay connected with those who matter throughout this period.
uConnected is thrilled to now offer the opportunity to save 10% on your regular monthly invoices by paying on or before your invoice's due date!
March 2020 marks the first of a series of promotions designed to reward you, our valued members, for your support and loyalty.
As part of plan to deliver the best new features, today we're proud to announce that members can now download their full call history right from within their Dashboard.
It's now possible to store multiple credit or debit cards with your uConnected Dashboard's Payment Page.
it's now possible to download invoices as PDFs, making them far easier to organise and upload into accounting software.
uConnected is delighted to deliver a brand new Status page to help broadcast the rare occasions when services aren't functioning quite right.
By popular demand, it's now possible to save contacts within your Dashboard so they can be effortlessly inserted as destinations for calls.
Many members have mentioned they'd love the ability to set multiple call availability windows in a single day and to have calls forwarded to a different phone for each schedule.
As part of our Q3 feature rollout, the uConnected team is thrilled deliver a brand new Dashboard page to help you gather information from your call activity.
Members are now able to set up multiple uConnected services to help meet all of their needs!
Comprehensive call blocking features have been available on every plan except the Landline $29 option for quite some time, and today they've been further improved!
It wasn't long ago that we brought you a new Scheduling Page to help simplify the call scheduling experience. We improved compatibility with some mobile devices and added a selection of presets to make changes even easier.
The uConnected team is thrilled to announce that it's now possible to extend the due dates of monthly invoices by 10 days, all instantly within your Dashboard.
The uConnected team is delighted to present a brand new scheduling experience for all services. You might be familiar with the old system that allowed members to move sliders around in order to set an availability range for each day.
You might have seen an email in your inbox letting you know that your uConnected service now includes more minutes at the same cost.
If you need to change your landline phone number it's now possible to do so directly from your Dashboard!
Just a quick update to advise that members can now specify a different email address to have invoices delivered to each month. This feature was requested just this month by a valued member and we're thrilled to provide it within just hours.
Hope 2018 is off to a great start for you! We've made a couple of small revisions to the Details page in the Dashboard to help people with more complex addresses provide their data.
Up until recently members who require multiple services had to use separate email addresses, as though they were completely new customers, but that's now changing.
Two new features have just been added to the Account Details page in the Dashboard. Members now have the ability to set how many seconds their device will ring for when incoming uConnected are forwarded, and you choose whether you'd like to see the caller ID of the person calling you or whether you'd like to see your own caller ID for inbound calls.
What started out as a pretty basic call log has evolved greatly over the past few months to become an immensely valuable trove of caller information.
We've drastically upgraded our invoice and billing system to be much smarter, more secure and significantly super robust!
From the beginning we've invited new members to try uConnected for free and recently we've improved the way our trials function.
We recently received a request for the ability to view historical invoices within the Dashboard, so they can be downloaded or printed for tax purposes. Previously we've only emailed those but sometimes that's not ideal. We thought it was a brilliant idea and immediately implemented it!
From all of us at uConnected, we hope you've had a safe and pleasurable holiday season.
Today we're thrilled to announce a new feature! Well, technically it's a revision of an existing feature. Members now have the option to be instantly connected with inbound callers instead of having to Press 1 to accept the call.
The uConnected team is proud to release another new feature that's now available to all members. The Call History page has been upgraded to feature detailed records of all incoming calls – not just the calls you receive.
Members enjoying our $49 & $79/month plans can now add up to three numbers to their service.
Just a quick update to let you know that we've just activated Welcome Greetings for all members. Yup, another great feature delivered just before the end of the year!
The uConnected team is thrilled to bring you a BIG revision to the My Account section you've been using to manage your service. We appreciated your positive comments but the team really felt we could build something of even greater value to our members.
Welcome greetings have arrived! We're thrilled to announce the latest feature just in time for New Years.
We promised it and here it is – Caller Blocking is now live!