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Discover the latest from uConnected. Here we detail the newest feature additions and improvements that related to your service.

More Minutes! 1300 & 1800 Plan Updates

Great news! We're always looking for ways to provide even better value plans to our members, especially at the moment as we all navigate COVID-19's various challenges. Today, we're delighted to let you know that we've made progress here! You may have received an email in your inbox mentioning our new and improved 1300 and

2020-08-11T14:11:05+11:00August 11th, 2020|

uConnected & Engin Numbers

What are Engin Numbers? Engin numbers were once a popular means of connecting using virtual phone numbers that routed over the internet to an endpoint, with the underlying platform built on VoIP technology. The numbers had a range of benefits however unfortunately they're no longer available! The platform was discontinued by its owner several

2020-06-30T09:30:18+11:00June 29th, 2020|

Coronavirus (COVID-19) Member Update

A message from the uConnected Team As the world grapples with these unprecedented times, we wanted to take a moment to chat to our valued members about the COVID-19 pandemic, and how it may affect your uConnected service. In the current environment, communications platforms are immensely important, and we’re working to ensure you stay

2020-07-23T14:43:14+11:00March 18th, 2020|

Pay On Time Promotion

Great news! uConnected is thrilled to now offer the opportunity to save 10% on your regular monthly invoices by paying on or before your invoice's due date! You don't need to do anything extra, when your regular monthly invoice reaches its due date, the amount billed will simply be 10% cheaper than expected. That’s all

2020-03-09T15:07:14+11:00March 9th, 2020|

The $5 Discount Promotion

March 2020 marks the first of a series of promotions designed to reward you, our valued members, for your support and loyalty. We’re always inspired to innovate and improve our systems and processes to match your needs, and never forgetting to watch over you ensuring our service is further meeting your needs. The first promotion

2020-03-05T18:16:13+11:00March 5th, 2020|

Call History Sorting & Downloads

As part of plan to deliver the best new features, today we're proud to announce that members can now download their full call history right from within their Dashboard. The new feature is located on the familiar Call History page, where you'll notice a new Cloud Download icon visible in the top right corner of

2019-08-12T19:33:54+11:00August 12th, 2019|

Storing Multiple Cards

As requested by members, it's now possible to store multiple credit or debit cards with your uConnected Dashboard's Payment Page. Once you've added a few, you can seamlessly move between them to pay invoices and set your primary payment method for future payments. We understand features like this make all of our lives easier. Hope

2019-06-04T14:54:50+11:00June 4th, 2019|

PDF Invoice Downloads

As requested it's now possible to download invoices as PDFs, making them far easier to organise and upload into accounting software. This feature is available from the Plan & Payment page of your Dashboard exclusively from computers. Download any of your previous invoices as PDFs with just a click!

2020-04-16T17:15:34+11:00April 14th, 2019|

Service Status

uConnected is delighted to deliver a brand new Status page to help broadcast the rare occasions when services aren't functioning quite right. We saw this system brought into action over the last 24 hours when Optus experienced a line card fault at the Rockhampton exchange, this prevented some calls from coming through. The system will

2019-04-08T08:45:56+11:00April 8th, 2019|

Advanced Scheduling – Sending Calls to Different People Throughout the Day

Many members have mentioned they'd love the ability to set multiple call availability windows in a single day and to have calls forwarded to a different phone for each schedule. We're thrilled to deliver this feature today for all members subscribed to plans above $29/month! This means that on a single day you can be available

2018-11-08T20:02:59+11:00November 9th, 2018|
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