News | uConnected


Discover the latest from uConnected. Here we detail the newest feature additions and improvements that related to your service.

Latest News

New Dashboard Feature - Listen To Your Greetings

Now it's super easy for you to check your recorded greetings without calling your uConnected numbers. Listen to your greetings from within your Dashboard. 

November 26th, 2021

3 Benefits of Setting Forwarding Calls for Remote Teams

Gone are the days where everyone on your team shared the same office space, allowing you to chat across desks and answer every call that comes through your office line.

September 2nd, 2021

Signing up for uConnected – the 1300 Number Plans

A 1300 number is billed as a local rate, meaning that the charge is the same regardless of if your customers are calling a number in the same town as you, or if it's a call from across the country/forwarded to a mobile phone.

August 16th, 2021

Signing up for uConnected – the 1800 Number Plans

1800 numbers are ‘toll-free' numbers and are usually used by larger businesses. Callers generally won't pay anything for calling you, however, the cost for this plan is a bit higher than that of a landline number or a 1300 number.

August 23rd, 2021

Signing up for uConnected – the Landline Plans

Landline plans are used for both business and personal calls. You can have as many landline numbers as you wish, just get in touch and we can assist you through the process!

August 9th, 2021

Signing up for uConnected – What's the best Plan for you?

Is your uConnected service useful for you? Have you maximised it for your needs? These are simple yet critical questions you can ask yourself to ensure that you are getting the most out of your uConnected service.

August 2nd, 2021

Control your monthly spend – a RECAP

This ‘landline in your pocket' service should be both a positive and enriching experience for you, but it also requires that you take action to make it happen. Understand how the service works, get to know your Dashboard, and gain insights about the events and features you're confused about. We're just an email away!

July 26th, 2021

Control your monthly spend – Monitor your call history page

The Call History page has endless information that can help you see patterns so you're able to forecast what you need and adjust your monthly plan accordingly. This is a powerful tool that can help your business stay on top of your service's monthly spending.

July 12th, 2021

Control your monthly spend – Review your uConnected emails

You can always expect an email or two from us letting you know of your account usage and your bills. We don't want you to miss a thing (or two!) when it comes to your uConnected service. So please check out your emails for the very important reminders and account updates.

July 5th, 2021

Control your monthly spend and manage your service with ease

Keeping up with the demands of your business or your personal life is as challenging as these trying times. Your business has to grow so you work hard for it but you also need time to yourself. This is a fact.

June 7th, 2021

Control your monthly spend – Keep tabs on your account usage

It's possible to miss the emails and the SMSes relating to your service usage, as we're all busy every day for work and spending time with those who matter.

June 28th, 2021

Control your monthly spend – Email & SMS Alerts Help

At a specific date, on specific hours, you'll receive an SMS for your account updates. Please don't miss it and take a moment to check it out.

June 14th, 2021

Getting a 1300 Number

Generally 1300 numbers are not toll-free as calls to 1800 numbers often are. The caller is charged a local call rate, depending on their provider arrangement, when dialling from an Australian landline and mobile phone.

May 24th, 2021

Getting a 1800 Number

A lot of our members who own a business or are preparing to open up a business, choose a 1800 virtual landline number that can be used to forward their incoming calls to their landline and mobile phones.

May 31st, 2021

Instant Call Forwarding to your Landline and Mobile!

In the tradie world, having a landline will make your business look professional. You could always share your mobile number with your customers, but as your business grows, so are your customer interactions and business needs.

May 10th, 2021

Plan Upgrades, Are You Saving More?

Nobody loves receiving an expensive bill! If you receive one, you can always reach out to us and we'll help you look into how it came about. Often, it could be due to the extra usage of your plan's allowed minutes, which is always an easy fix!

May 17th, 2021

Is uConnected Expensive? How much does uConnected cost?

Absolutely not! uConnected has pricing tiers carefully plotted by the company's top minds with the aim of providing its members the best option suited to fit their needs. Thie pricing tiers are carefully thought of so it's reasonable for both parties.

April 26th, 2021

Is uConnected the best service for you?

Whether you're running a business or receiving calls from your loved ones, uConnected offers top-of-the-line services that anyone in Australia can avail of.

April 5th, 2021

Understanding Invoice Extensions

As we continue to move forward amidst the challenges brought about by these trying times, uConnected understands that funds to manage invoices may not be available at exactly the right time.

April 12th, 2021

Updating Your uConnected Account Details

We always encourage our members to log in to their Dashboard and manage their accounts online. This will provide the autonomy to manage your service. From your mobile phone numbers, to your addresses, your payment details, and preferred email addresses for invoices and voicemails, everything is within your reach.

April 19th, 2021

Am I being charged $1 when I sign up to uConnected?

Have you ever wondered why you are seeing a $1 charge when you have successfully completed your sign-up with uConnected?

March 29th, 2021

Adding Multiple Voicemail Recipients

Great news! As requested, we've now added a new feature that allows you to send your voicemail messages to multiple email recipients!

October 1st, 2020

More Minutes! 1300 & 1800 Plan Updates

Today, we're delighted to let you know that we've made progress here! You may have received an email in your inbox mentioning our new and improved 1300 and 1800 number plans.

August 11th, 2020

uConnected & Engin Numbers

Engin numbers were once a popular means of connecting using virtual phone numbers that routed over the internet to an endpoint, with the underlying platform built on VoIP technology.

June 29th, 2020

Coronavirus (COVID-19) Member Update

In the current environment, communications platforms are immensely important, and we're working to ensure you stay connected with those who matter throughout this period.

March 18th, 2020

Pay On Time Promotion

uConnected is thrilled to now offer the opportunity to save 10% on your regular monthly invoices by paying on or before your invoice's due date!

March 9th, 2020

The $5 Discount Promotion

March 2020 marks the first of a series of promotions designed to reward you, our valued members, for your support and loyalty.

March 5th, 2020

Call History Sorting & Downloads

As part of plan to deliver the best new features, today we're proud to announce that members can now download their full call history right from within their Dashboard.

August 12th, 2019

Storing Multiple Cards

It's now possible to store multiple credit or debit cards with your uConnected Dashboard's Payment Page.

June 4th, 2019

PDF Invoice Downloads

it's now possible to download invoices as PDFs, making them far easier to organise and upload into accounting software.

April 14th, 2019

Service Status

uConnected is delighted to deliver a brand new Status page to help broadcast the rare occasions when services aren't functioning quite right.

April 8th, 2019

Adding Contacts

By popular demand, it's now possible to save contacts within your Dashboard so they can be effortlessly inserted as destinations for calls.

November 3rd, 2018

Advanced Scheduling – Sending Calls to Different People Throughout the Day

Many members have mentioned they'd love the ability to set multiple call availability windows in a single day and to have calls forwarded to a different phone for each schedule.

November 9th, 2018

Call Statistics & Usage Insights

As part of our Q3 feature rollout, the uConnected team is thrilled deliver a brand new Dashboard page to help you gather information from your call activity.

October 7th, 2018

Adding New Services

Members are now able to set up multiple uConnected services to help meet all of their needs!

August 12th, 2018

Advanced Call Blocking

Comprehensive call blocking features have been available on every plan except the Landline $29 option for quite some time, and today they've been further improved!

August 2nd, 2018

Multiple Call Availability Windows | Call Scheduling Revisited

It wasn't long ago that we brought you a new Scheduling Page to help simplify the call scheduling experience. We improved compatibility with some mobile devices and added a selection of presets to make changes even easier.

July 18th, 2018

Due Date Extensions

The uConnected team is thrilled to announce that it's now possible to extend the due dates of monthly invoices by 10 days, all instantly within your Dashboard.

June 2nd, 2018

New Scheduling Dashboard

The uConnected team is delighted to present a brand new scheduling experience for all services. You might be familiar with the old system that allowed members to move sliders around in order to set an availability range for each day.

May 20th, 2018

New Pricing, 1300 & 1800 Numbers – April is a BIG month!

You might have seen an email in your inbox letting you know that your uConnected service now includes more minutes at the same cost.

April 13th, 2018

Changing Landline Numbers

If you need to change your landline phone number it's now possible to do so directly from your Dashboard!

March 12th, 2018

Separate Email Address for Invoices

Just a quick update to advise that members can now specify a different email address to have invoices delivered to each month. This feature was requested just this month by a valued member and we're thrilled to provide it within just hours.

February 12th, 2018

Business Names, Advanced Addresses & More

Hope 2018 is off to a great start for you! We've made a couple of small revisions to the Details page in the Dashboard to help people with more complex addresses provide their data.

January 11th, 2018

A New Login Experience

Up until recently members who require multiple services had to use separate email addresses, as though they were completely new customers, but that's now changing.

November 14th, 2017

Inbound Caller ID & Setting Ringing Time

Two new features have just been added to the Account Details page in the Dashboard. Members now have the ability to set how many seconds their device will ring for when incoming uConnected are forwarded, and you choose whether you'd like to see the caller ID of the person calling you or whether you'd like to see your own caller ID for inbound calls.

June 28th, 2017

Call Histories Reimagined

What started out as a pretty basic call log has evolved greatly over the past few months to become an immensely valuable trove of caller information.

April 17th, 2017

Billing & Invoicing Improvements

We've drastically upgraded our invoice and billing system to be much smarter, more secure and significantly super robust!

March 18th, 2017

Smarter Trials for New Members

From the beginning we've invited new members to try uConnected for free and recently we've improved the way our trials function.

March 25th, 2017

New Feature: Invoice Histories

We recently received a request for the ability to view historical invoices within the Dashboard, so they can be downloaded or printed for tax purposes. Previously we've only emailed those but sometimes that's not ideal. We thought it was a brilliant idea and immediately implemented it!

February 3rd, 2017

Happy New Year!

From all of us at uConnected, we hope you've had a safe and pleasurable holiday season.

January 1st, 2017

New Feature: Announcing Inbound Calls

Today we're thrilled to announce a new feature! Well, technically it's a revision of an existing feature. Members now have the option to be instantly connected with inbound callers instead of having to Press 1 to accept the call.

January 21st, 2017

New Feature: Upgraded Call Histories

The uConnected team is proud to release another new feature that's now available to all members. The Call History page has been upgraded to feature detailed records of all incoming calls – not just the calls you receive.

January 28th, 2017

New Feature: Forward Calls to Multiple Phones

Members enjoying our $49 & $79/month plans can now add up to three numbers to their service.

December 24th, 2016

New Feature: Welcome Greetings

Just a quick update to let you know that we've just activated Welcome Greetings for all members. Yup, another great feature delivered just before the end of the year!

December 1st, 2016

The Dashboard is Live!

The uConnected team is thrilled to bring you a BIG revision to the My Account section you've been using to manage your service. We appreciated your positive comments but the team really felt we could build something of even greater value to our members.

December 10th, 2016

New Feature: Welcome Greetings

Welcome greetings have arrived! We're thrilled to announce the latest feature just in time for New Years.

December 28th, 2016

New Feature: Caller Blocking

We promised it and here it is – Caller Blocking is now live!

November 12th, 2016