News

Manage Important Calls With Landline To Mobile Redirect - Benefits For Your Business

Hoping to manage your business calls more effectively? Learn about a landline to mobile redirect service and how it can benefit your business.

Staying Connected Has Never Been This Easy

Managing a business comes with enough of its challenges but when you're always on the go and unable to stay connected, it makes it even harder.

But what if you could be all over Australia, all at once?

Introducing uConnected's landline to mobile redirects, also known as call forwarding. With call forwarding, you can stay focused on managing your business while ensuring never to miss out on an important call again.

What Is A Landline To Mobile Redirect?

A landline to mobile redirect service allows businesses to redirect or forward incoming calls from landlines to mobile phones. Instead of having to physically be at the desk the whole day, you and your team can be where you need to be and still remain connected.

Call Forwarding

Call forwarding allows you to forward calls that you receive on your current line to another phone number, either mobile or landline. With uConnected's call forwarding service, you can redirect calls to up to three phones or more using the Advance Scheduling Structure, and you can even schedule when you'd like the service to be enabled.

How Does It Work?

uConnected makes the call forwarding process as simple as possible.

How Does It Work?

Say for example Sharon runs an ad agency based in Perth, Australia. Once working hours are over at 5.30pm, Sharon can either pause and divert calls manually or schedule ahead of time when calls get forwarded to available staff or to voicemail. That way, when a customer calls after 5.30pm, their call is either:

  • Rerouted to an alternative number (mobile/landline) so Sharon or her team can answer the call; or
  • The customer leaves a voice message which is forwarded straight to Sharon and the team's email for them to look at the next morning.
Choose A Landline Number Or 1300/1800

You can choose whichever number you prefer, whether landline or 1300/1800. You can even bring your own landline, 1300 or 1800 number.

Set When It Works

The next step would be to schedule when you'd like your call forwarding service to be enabled. This is all about how you'd like to manage your calls really.

If you find that you and most of your team members are not in the office very often, perhaps you'd benefit from having your call forwarding service enabled for more hours according to your schedules. This way, you and your team will avoid missing important calls when everyone is on-the-go.

What Are The Benefits?

Stay reachable

The most important benefit of a call forwarding service is always staying reachable. Depending on the industry you're in, some businesses require you to be on-the-go and away from your desk more often.

If that sounds like you and how your company operates, a call forwarding service would help you manage your calls and ensure that you still stay connected to your customers and business partners.

Establish Brand Presence

Having a 1300 or 1800 number can make your brand appear more established and organised. 1300 or 1800 numbers make it more appealing for customers to reach out to your business because they're toll-free and have better functionality compared to a landline.

The best part is that if a call forwarding service is activated and you're answering a call from your mobile phone, your customers wouldn't be able to tell. All they would see is that you're professional enough to stay on top of your calls.

Manage After Hour Calls

Having a call forwarding system in place will allow you to still keep to your business operating hours but not have to miss out on important calls.

How?

Simply set up your system according to your business operating hours. The calls will be redirected to an answering system or straight to your email, making sure you don't have to miss out on important calls even after hours.

Other Features (how these can help with your business)

Voicemail & Call Logs

You can also download your voicemails and have access to your call history list. This will come in handy when important information pertaining to your business is conveyed over calls or voicemail.

Scheduling Calls

You can decide the schedule for your call forwarding service - whether everyday, only on Fridays or after certain hours.

You have the flexibility of managing and customising it to your preference. You can even decide if you'd like to pause or stop calls entirely. Scheduling Calls

Staying Connected Has Never Been This Easy

You've seen how simple it is to remain reachable even if you're a busy business owner that's always on the go. Manage your calls with a call forwarding service today so you don't have to miss out when that business opportunity comes calling, ever again.

Check out some of our landline to mobile redirect recharge options to see which one might be best suited for you and your business.


November 20th, 2022