How it Works

Pricing

Flexible plans and no contracts

Launch in minutes, add more numbers or minutes whenever you need and stay in control with contract-free pricing.

No contracts – switch or cancel online anytimeMake & receive calls on mobile, desktop and tablet

Pick the plan type that fits you

Our business plans are built for teams that need mobile or fixed numbers, users, shared minutes, two-way SMS and call visibility. Our personal plans suit simpler home or family use.

How do personal and business plans differ?

Our personal plans suit one account user who needs a landline number for home or individual calls. If a team needs separate user accounts and shared access to numbers, our business plans offer that, along with mobile numbers with two-way SMS and more advanced call handling and reporting.

What makes up the monthly cost?

A personal plan includes a landline number and your chosen call allowance. For business use, the monthly cost combines user access, chosen number add-ons and a shared call balance. Check the current plan prices below.

For business use, pricing starts with platform access, then you add users, phone numbers and a shared call balance as your team grows. Join with a mobile number and receive 100 SMS credits to get started, with optional shared top-ups available. Every plan is contract-free.

Why businesses choose uConnected

Amazing features. Incredible service. No contracts.

Launch instantly, add users or numbers as you grow, and keep every caller delighted with powerful tools built for modern teams.

Scale numbers & teams instantly

Add mobile, landline, 1300/1800 numbers and as many teammates as you need. Everyone shares the same powerful dashboard.

-Mobile, landline, 1300 & 1800 services
-Two-way SMS on mobile numbers
-Role-based access and shared settings

Powerful call handling

Custom menus, advanced scheduling and in-app calling so every enquiry reaches the right person the first time.

-IVR menus and hunt groups
-Advanced scheduling & queueing
-Simultaneous ringing across devices

Stay in control of quality

Monitor performance, record calls and keep call records visible for review and follow-up.

-Detailed analytics & exportable history
-Call recording and voicemail-to-email
-Caller blocking and compliance controls

Monthly

Add your workmates, along with any additional phone numbers that they might need. These renew monthly. Each user can log themselves in & make outbound calls using the app.

1x User Platform Access
Add users who can access your phone numbers and make or receive calls using the app.
$25/mo
ex GST
1x Landline Number AddonOPTIONAL
Add local landline phone numbers available to all users.
$5/mo
ex GST
1x Mobile Number AddonOPTIONAL
Add a mobile phone number for use with calls and SMS.
$20/mo
ex GST

Shared call balance

Your call balance is shared across all users and services for inbound and outbound calls. When your balance is used or expires, automatic balance replenishment provides the same selected balance at its normal price. An active monthly subscription is required.

500 Minutes45 day expiry
Shared across all users and services.
$29

Shared SMS balance

Your SMS balance is shared across all mobile numbers in your organisation. Credits do not expire while the required services remain active, and receiving SMS is free.

Your first 100 SMS are included

Join with a mobile number and we'll add 100 SMS credits to your organisation's shared balance to help you get started. Receiving SMS is free, and you can add optional non-expiring credits whenever you need more.

100 SMS CreditsOPTIONAL
Shared across all mobile numbers in your organisation.
$10
ex GST

Outbound SMS uses credits per message segment, so longer messages and special characters may use multiple credits. SMS access requires an active mobile number, organisation renewal and call-minutes top-up. See the Information Summary for more info.

Information SummaryPrices exclude GST

Choose Your Number

What's included in every business plan

Our business plans give your team tools to manage calls and two-way SMS, protect personal mobiles and keep follow-up visible with analytics, recording and AI-powered call transcription.

Smart call routing

Decide exactly how calls flow with IVR menus, advanced scheduling and simultaneous ringing.

-Send calls to mobiles, landlines or the app
-Create menus and hunt groups in minutes
-Update routes instantly from any device

Availability controls

Schedule business hours, add custom greetings and modify call flows without touching hardware.

-Browser and app controls for each number
-Media manager for custom greetings
-Instantly switch call flows without downtime

Mobile calling & two-way SMS

Use a mobile number to make and receive calls, text customers and reply from iOS, Android, Mac or Windows.

-Keep personal mobiles private
-Share call and SMS access with your team
-Templates with customer-name personalisation
-SMS notifications and complete conversation history
-Outbound and inbound calling through the app

Never Miss a Call Detail

Automatically record your calls for easy playback, reference, and peace of mind.

-Simple, one-tap call recording
-Playback anytime from your app or Dashboard
-Download or share recordings in seconds

AI-powered transcription

AI-powered call transcription turns recordings into searchable text, with call summaries that provide context at a glance.

-Review conversations without replaying audio
-Search transcripts for important details
-Support multilingual teams with clearer records

Voicemail to email

Capture every message with fast email alerts so your team can respond quickly.

-Unlimited voicemail to email
-Download and forward recordings
-In-app voicemail playback

Analytics & history

See answered, missed and after-hours calls, then turn recordings into searchable records for faster follow-up.

-Export detailed call logs
-Monitor team responsiveness
-Spot trends by number or recipient

Call Billing Reports

If you bill for your time, easily turn call activity into accurate invoice totals for your customers.

-Easily filter call histories by caller
-Total calls and minutes calculated automatically
-Apply per-minute or per-call pricing for invoices

7 days support

Our support team is on hand seven days a week to help you fine tune call handling.

-Guidance during setup
-Fast answers by email
-Expert tips for advanced scenarios

Need help choosing?

Here's how our plan types compare so you can pick the one that matches your goals today.

Business plans

Ideal when you manage multiple team members, departments or numbers and need extra minutes, analytics, transcription and call flow tools.

-Add users, numbers and number-specific access as you need
-Add mobile numbers with two-way SMS
-Shared voicemail access and call recording
-Detailed call history analytics, searchable transcripts and AI call summaries for teams

Personal plans

Perfect for individuals who want a flexible, convenient service without advanced features.

-Simple monthly recharge options for one user
-Great for connecting with friends and loved ones
-Upgrade or cancel online any time

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