Create a national 1300 number for business enquiries
Give customers one easy business number, then route calls to sales, support, admin or mobile staff with online controls.
Why businesses choose 1300 numbers
A 1300 number is useful when you want one national contact point that can still route calls by team, schedule or availability.
- -Use one number across campaigns
- -Avoid tying enquiries to one suburb or office
- -Route callers to the right team behind the scenes
- -Ring sales or admin teams together
- -Use menus to separate enquiry types
- -Capture voicemails when staff are busy
- -Track call volume and missed calls
- -Review call recordings where enabled
- -Use reports to improve staffing and response
Choose a 1300 number when brand recall and national reach matter more than a local area signal.
How 1300 calls usually flow
Use one memorable national number across campaigns, teams and shared enquiry handling.
- -Route enquiries to sales or admin staff
- -Track missed calls after campaign spikes
- -Keep the same number as campaigns change
- -Use a simple call menu
- -Play branded greetings
- -Send unanswered calls to voicemail-to-email
- -Ring a team rather than one person
- -Forward calls to mobile, landline or app users
- -Review call history for sales follow-up
Choose 1300 when recall matters
A 1300 number is usually the better fit when you want national recall without offering a toll-free 1800 number.
Frequently asked questions
Answers to common setup, pricing and call-routing questions.
Sign up online, choose an available number and follow the prompts to activate your service. You will need your name, email address, street address, a mobile phone for SMS verification and a supported payment method. Most new services are ready to use in minutes.
A mobile number is useful when you want one familiar number for business calls and two-way SMS. A local landline number is usually best for a local presence. A 1300 number suits businesses that want one national contact number where callers usually pay their normal 1300 rate. A 1800 number is useful when you want to make it easier for customers to call because 1800 numbers are generally free to call from Australian landlines and mobiles, although caller provider rules can vary.
Yes. New members can choose an available mobile phone number during Business signup. Mobile numbers are available exclusively with business plans and can be used for inbound and outbound calls as well as two-way SMS.
Yes. You can choose from the numbers currently available during sign up. If the area you want is not listed, contact uConnected and we can request a local landline number from that area. Allocation usually takes a few business days and depends on availability.
Yes. You can choose from available 1300 and 1800 numbers during sign up. If you want a specific custom or smartnumber, you may need to secure the usage rights through ACMA first, then contact uConnected so we can help bring the number across.
Yes. You can port supported Australian mobile, landline, 1300 and 1800 numbers to uConnected. Simply create your account and follow the steps provided during the sign-up process.
No. uConnected works with devices you already use, including mobiles, landlines and the uConnected app. Business users can make and receive calls through the app without installing a desk phone system.
Ready to choose a 1300 number?
Pick a national business number and set up the teams or schedules that should answer it.