1800 Numbers | uConnected

Create Your Instant, Smart 1800 Number Today

Be more reachable and sell more stuff. Get a professional smart 1800 number today!


Australian 1800 Numbers

Take your business to the next level with a 1800 Number

Get a call management system today and change the way you do business.

1800 Numbers (in a nutshell)

Brand presence is everything these days. How your customer sees you will affect how willing they are to engage in your products and services. 1800 numbers can elevate your brand presence by making it look more established and professional. They're also easier to remember, making it more straightforward for your customers to connect with you.

1800 numbers are designed to host a range of call management functions such as welcome greetings, call forwarding, and more. If you're managing a growing business, 1800 numbers can simplify your call management services allowing you to use your resources more efficiently.

The best part is that calling 1800 numbers is often free for your callers! The actual rate is determined by your caller's provider, however these calls are generally connected without charge. Get in touch with us and we can help you figure out what plan is best suited for your business.

sectionImage

So you've decided to get a 1800 Number. Where do you start?

We wouldn't recommend trying to figure it out all on your own. Speak to us to get expert advice on everything from the availability of 1800 numbers, how it may help your business and how you can purchase one right away.

Already have a 1800 number but looking for an upgrade? No problem, we can port existing numbers and get you started on one of our plans.

At uConnected, almost everything is at your fingertips! You can access your Dashboard 24/7 so you stay on top of everything. You can also schedule your business hours and direct calls to voicemail if they're received after business hours.

Find the right number for your business today

Always Connected

Stay connected with your customers anytime and anywhere in Australia.

Call Management

Scalability

Cost Effective

Enhance Branding

Stay connected with your customers anytime and anywhere in Australia.


How Does It Work?

uconnected-call

Benefits

Professionalism

Professionalism

Having a 1800 number makes your business look more professional. Your business will appear more established and larger.

Better Engagement

Better Engagement

Having a 1800 number makes it easier for your customer to stay connected and keep engaged. Never miss a call again.

Easy Call Management

Easy Call Management

1800 numbers allow for better management of calls, with multiple features like business greetings, call forwarding and more.

Stand Out from Your Competitors

Stand Out from Your Competitors

1800 numbers are five times (5x) easier to remember than standard landline numbers.


Features

Message

Call Announcements

Set whether to have an automated prompt identify incoming calls – giving you the option to answer – or be instantly connected. It’s up to you!

Record Greeting

Set Welcome Greetings

Record an automated greeting to introduce your products, services and features – all seamlessly while calls are being forwarded to you!

When people call

Multiple Recipients

Set multiple phones to ring when people dial your number. Share calls between your friends, family or team so you’re more reachable.

Calls on

Holiday Mode

Send all incoming calls directly to voicemail with just a click. Perfect for when you need a moment without distractions!

Block calls

Block Unwanted Callers

Create a list of callers who always go directly to voicemail regardless of your schedule. Be available to the customers who matter the most.

Graph

Detailed Call History

View how many calls have come in and when, as well as information about calls that went to voicemail or fell outside of schedule. Use the data to determine when customers need you most!


Incredible Service & No Contracts

Try any uConnected phone number FREE for up to 30 days. If you aren't completely satisfied, cancel any time.

Service Type

1800 Number

600

INCOMING MINS

  • 1800 Number

  • Landline Number

  • Unlimited Voicemail to Email

  • 10% Pay on Time Discount

  • Number Portability

  • Call Scheduling

  • Call Announcements

  • Premium Support

  • Welcome Greeting

  • Multiple Recipients

  • Caller Blocking

  • $79 Monthly

1800 Number

1000

INCOMING MINS

  • 1800 Number

  • Landline Number

  • Unlimited Voicemail to Email

  • 10% Pay on Time Discount

  • Number Portability

  • Call Scheduling

  • Call Announcements

  • Premium Support

  • Welcome Greeting

  • Multiple Recipients

  • Caller Blocking

  • $109 Monthly

    Critical Information Summary
1800 Number

1400

INCOMING MINS

  • 1800 Number

  • Landline Number

  • Unlimited Voicemail to Email

  • 10% Pay on Time Discount

  • Number Portability

  • Call Scheduling

  • Call Announcements

  • Premium Support

  • Welcome Greeting

  • Multiple Recipients

  • Caller Blocking

  • $139 Monthly

    Critical Information Summary

Transfer an Existing Number with Ease

The choice is yours. Keep your existing number or switch to a new one.

1300, 1800, or landline numbers. You name it, we’ll port it.

Choose a Plan. Pick a plan that’s right for you, click here to select a plan


Frequently Asked Questions

uConnected enables you to choose a new contact phone number. When people dial that number your mobile phone rings – so the callers never see your mobile phone number.

This means you can:

  • Schedule when people can call
  • Direct people to our 'Voicemail to Email' service
  • Balance your personal life with customer requirements

All the while carrying only your personal mobile phone.

uConnected's Dashboard feature-set is unrivalled and allows full control over who can call you, when and where their calls are delivered, the after-hours greeting they hear, as well as included access to Holiday Mode that, with just a click, sends all incoming calls directly to voicemail. Giving you the power to manage every element of your business' communications from one place.

Services are activated instantly! You can sign up and try uConnected for free in minutes.

Sure! If you'd like to bring your own 1800, 1300 or landline number simply use the normal new member page and select any number from the list of options. Once you've created your account please get in touch and we'll begin the porting process. Please note that there's a one-off $55 charge to port a number and it takes between five and 21 days to take place, this is depending on the losing carrier's porting queue.

You will be able to soon! In early 2022 we are launching our brand new iOS & Android apps that will allow you to make outbound calls using your uConnected phone number. Join our newsletter to be the first to know when it launches.

It's coming very soon! Firstly we are launching our iOS app early 2022, followed about a month or so later by our Android app. You'll be able to manage your service and make outbound calls! Join our newsletter to be the first to know when it launches.

All of these features are available on every plan except the Landline $29 option. They're built-in from the get go and are ready for you to customise! Effortlessly send calls to up to three people, introduce your products and services while callers wait for you to answer, and block people who call a little too often with a click! Manage it all from within your Dashboard.

Almost any landline or mobile can be made to ring when people dial your uConnected phone number. The device just needs to be located in Australia and be switched on with reception. If you're travelling overseas with your Australian mobile it too may be able to receive calls. Provided you have international roaming enabled with your Australian mobile phone provider, then it will work. uConnected does not charge any extra when this is the case but it's very important to contact your mobile phone provider to check the cost of this as some charge substantially for overseas use.

Yes but there are a few things to consider to know for sure. Calls can currently only be forwarded to Australian mobile phones or landlines, so the system won't allow an overseas phone number to be provided as a destination for calls. Having said that, if you're taking your Australian mobile phone overseas (and have international roaming enabled with your mobile phone provider) then it will work. uConnected does not charge any extra when this is the case but it's very important to contact your mobile phone provider to check the cost of this as some charge substantially for overseas use.

Yes, absolutely! Simply visit our new members page and choose your new number. If you'd like a custom 1800 or 1300 number, the ACMA sells usage rights to these types of numbers for an upfront cost, usually around $250. Once purchased, you're able to use them across any provider. Get in touch to bring yours to uConnected.

Yes, absolutely. Simply get in touch and we'll order a landline phone number from your chosen area. There's no extra charge for this however it can take 4-5 days for the phone number to be allocated by the ACMA.

You're more than welcome to provide a professionally recorded voicemail or welcome greeting. Simply prepare it as a WAV or MP3 file and email it to us. We'll upload it to your service right away. The same is true if you have your own hold music – we'll enable that on your service too.

When people dial your new number their caller ID will be displayed on your device. This helps you know who is calling and so you can keep their phone number to get back in touch with them. When you answer the call, instead of being directly connected to the caller, you'll hear an automated prompt announcing that this is a uConnected phone call and requesting you 'Press 1' to answer. You're also able to dismiss the call by simply hanging up, in which case it will be routed to uConnected voicemail. The caller won't know you have dismissed their call!

You're also able to disable the automated prompt asking you to 'Press 1' from within the Dashboard. When disabled, you'll be directly connected to inbound callers without having to touch your keypad, however you won't know the call is being forwarded via uConnected. In this scenario the voicemail of your mobile device will be used instead of uConnected's built-in voicemail to email service.

All uConnected voice data services are hosted in Melbourne at leading data centres with enterprise-grade security. Your privacy matters. Calls are not recorded and logs are only kept to comply with Australian metadata retention laws and to populate the Call History section of your Dashboard. Explore our Privacy Policy for more information.

Not at all. You can leave uConnected at any time without incurring costs outside of your current usage for that month. If you'd like to keep your phone number you're welcome to port it to another provider – just make sure this happens before the associated uConnected account is closed so that the number remains active.


WHAT MEMBERS SAY


Calls in Last 30 Days


Call Minutes in Last 30 Days


POWERFUL ADMINISTRATIVE OPTIONS MEAN

YOU’RE ALWAYS IN CONTROL

Access your Dashboard 24/7 to configure exactly when you’re available for calls. Taking the day off? Send incoming calls to a colleague’s mobile or directly to voicemail. Available this weekend? Schedule that too. It takes seconds!