Call redirects
Redirect calls to the right mobile in minutes
Forward landline calls to mobiles, app users or backup staff so customers reach the business even when nobody is at a desk.
Forward calls to mobiles or app usersChange routing by time of dayKeep personal mobiles private
Why landline-to-mobile redirects help teams respond faster
Redirects are the simplest way to stop calls getting stuck with one office phone or one busy person.
Answer away from the desk
Send incoming business calls to the people available to take them.
- -Forward to a mobile, landline or app
- -Ring multiple people when needed
- -Change destinations online
Protect personal numbers
Staff can answer and return business calls without making their personal mobile the public contact point.
- -Use business caller ID for outbound app calls
- -Keep staff details off websites and ads
- -Control access when roles change
Handle busy and closed periods
Use schedules, voicemail and backup routing when the main contact is not available.
- -Set after-hours rules
- -Send overflow to another teammate
- -Capture voicemails by email
Best for forwarding existing call demand
Choose redirects when the main business problem is getting landline calls to mobile staff reliably.
Trades and field teams
Send quote requests to staff on site or on the road.
Owner operators
Keep business calls separate while still answering from one device.
Remote reception
Let admin coverage move between staff, shifts and workplaces.
After-hours coverage
Route urgent calls to an on-call mobile after closing.
How landline-to-mobile redirects usually work
Use these examples when the main need is sending business calls to mobile staff cleanly and reliably.
Main number to mobile
Send calls from a public business number to the person most likely to answer.
- -Forward to a mobile, landline or app user
- -Ring backup staff when needed
- -Update destinations online
On-call coverage
Use time-based schedules so the right mobile receives calls at the right time.
- -Route after-hours calls to the on-call person
- -Pause forwarding when unavailable
- -Send unanswered calls to voicemail-to-email
Personal number protection
Let staff answer customer calls without publishing their own mobile number.
- -Keep the business number public
- -Use app outbound calling where appropriate
- -Review missed calls for follow-up
Choose redirects when mobility is the main need
This option is about getting calls to mobile staff reliably, rather than creating a national brand number like 1300 or 1800.
Forwarding focus
Forward business calls to the people most likely to answer, whether they are at a desk, on site or using the app.
Time-based control
Schedules help separate business hours, after-hours and backup coverage.
Private mobiles
Staff can help answer business calls without putting their personal number on your website, ads or signage.
Ready to redirect calls to mobile?
Choose a number and configure who should receive calls at different times of day.