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Keep remote and hybrid teams connected to customers

Route every business call to the best available teammate, maintain one caller ID worldwide and track performance without complex hardware.

Apps for iOS, Android, Mac and WindowsDashboards that track global responsiveness
uConnected dashboard for remote teams

Scale your remote support without missing a beat

Whether your staff is at home, in a regional hub or overseas, you can maintain consistent service levels and protect their privacy.

Present one unified business identity
Route calls through a single number so customers always see the same caller ID, even when your team is spread across cities.
  • -Local, 1300 or 1800 numbers
  • -Custom greetings for each department
  • -Multiple voicemail to email recipients so no messages get missed
Equip staff to work from anywhere
Give remote employees the mobile and desktop apps they need to answer and return calls while keeping personal numbers private.
  • -Apps for iOS, Android, Mac and Windows
  • -Outbound calls show the business number
  • -Access call recordings and voicemails in-app
Monitor service quality in real time
Understand call volumes, response times and outcomes so you can maintain high customer satisfaction from anywhere.
  • -Export call histories with just a click
  • -View live call events
  • -Insights by user, caller or service number

Everything teams need to collaborate

Combine scheduling, call handling and analytics so you can focus on customer experience instead of phone system admin.

Manage your schedule in one place
Set the Aussie time zone for your schedule and change it at any time.
Collaborative teamwork
Assign users into groups, then forward calls based on skills, urgency or complexity.
Secure and compliant
Australian-based infrastructure, access permissions and caller blocking keep every interaction safe.

Empower your remote workforce today

Launch in minutes, invite your team and keep a pulse on every interaction from a single dashboard.