Solutions
Keep remote and hybrid teams connected to customers
Route every business call to the best available teammate, maintain one caller ID worldwide and track performance without complex hardware.
Apps for iOS, Android, Mac and WindowsDashboards that track global responsiveness
Scale your remote support without missing a beat
Whether staff are at home, in a regional hub or overseas, keep one business identity, protect personal mobiles and make missed-call follow-up visible to the team.
Present one unified business identity
Route calls through a single number so customers always see the same caller ID, even when your team is spread across cities.
- -Local, 1300 or 1800 numbers
- -Custom greetings for each department
- -Multiple voicemail to email recipients so no messages get missed
Equip staff to work from anywhere
Give remote employees the mobile and desktop apps they need to answer and return calls while keeping personal numbers private.
- -Apps for iOS, Android, Mac and Windows
- -Outbound calls show the business number
- -Access call recordings and voicemails in-app
Monitor service quality in real time
Understand call volumes, response times and outcomes so you can maintain high customer satisfaction from anywhere.
- -Export call histories with just a click
- -View live call events
- -Insights by user, caller or service number
Everything teams need to collaborate
Combine scheduling, call handling and analytics so you can focus on customer experience instead of phone system admin.
Manage your schedule in one place
Set the Aussie time zone for your schedule and change it at any time.
Collaborative teamwork
Assign users into groups, then forward calls based on skills, urgency or complexity.
Secure and compliant
Australian-based infrastructure, number-specific user access and caller blocking keep every interaction safe.
Empower your remote workforce today
Launch in minutes, invite your team and keep a pulse on every interaction from a single dashboard.