uConnected Home
Business numbers

Launch a business number your team can use every day

Choose a mobile, landline, 1300 or 1800 number, route calls to the right person and keep staff responsive without sharing personal mobiles or installing hardware.

Choose your numberExplore mobile numbers
Smart routing for sales, support and adminCall and text from a mobile numberNo hardware or lock-in contracts
Business team using uConnected call routing

Which business number fits your customers?

Each number type works without a new physical phone line. Choose by how customers contact you and how your team needs to answer.

Mobile number

Use an Australian 04 number for calls and two-way SMS through the uConnected mobile app over your existing Wi-Fi or mobile data connection.

Explore mobile numbers

Local landline

Show a local area number and route calls to the people or devices already answering for your business.

Explore landlines

1300 number

Give customers one national contact point with routing for sales, support and other teams.

Explore 1300 numbers

1800 number

Make it easier for Australian customers to call with a toll-free number and flexible call routing.

Explore 1800 numbers

Built for businesses that cannot afford missed calls

Turn one phone number into a flexible call-handling system for leads, support requests, bookings and follow-up.

Capture more enquiries
Send calls to available staff before prospects move on to the next provider.
  • -Ring teams or individuals based on availability
  • -Use greetings and menus to qualify callers
  • -Send missed calls to voicemail-to-email
Keep calls and messages together
Share a mobile number across your team for calls and two-way SMS while staff continue working from their own devices.
  • -Outbound calls show your mobile number
  • -Give selected team members access to the same number
  • -SMS templates and personalised messages
  • -Incoming message notifications in the app
Know what happened
Use call history, recordings and reporting to improve follow-up and service quality.
  • -See answered, missed and after-hours calls
  • -Review recordings for training or disputes
  • -Use reports to plan staffing and campaigns
Best for business phone systems

Choose this setup when the number is tied to customer enquiries, team response and professional presence.

Small businesses
Create a professional line that can ring owners, admin staff and field teams.
Growing teams
Add users, teams and routing rules as call volume increases.
Remote operators
Keep one number across staff working from home, on site or overseas.
Service businesses
Capture quote requests, urgent calls and repeat-customer enquiries clearly.

Common business phone workflows

See how one business number can support enquiries, staff coverage and follow-up across the team.

New enquiries
Send quote requests and sales calls to whoever is available first.
  • -Ring multiple staff at once
  • -Overflow to another teammate or voicemail
  • -Keep the same business caller ID for follow-up
After-hours calls
Give callers a professional experience even when the team is closed or on site.
  • -Play an after-hours greeting
  • -Send urgent calls to the on-call person
  • -Deliver voicemail to email for next-day action
Team accountability
Understand which calls were answered, missed or returned.
  • -Review call history and recordings
  • -Use transcripts and summaries where available
  • -Export activity for reporting or billing

Business phone number checklist

Use this option when you are comparing the whole business setup, not just one number type.

One public number, many responders
Publish one number and decide whether owners, admin staff, sales or support should answer.
Business identity for calls and SMS
Staff can call, text and reply through a mobile number without making a personal number the customer contact point.
Follow-up visibility
Use call history, recordings and reporting to see which enquiries need action.

Frequently asked questions

Which business phone number should I choose: mobile, landline, 1300 or 1800?

Choose a mobile number for calls and two-way SMS, a local landline for a local presence, a 1300 number for one national contact point, or an 1800 number when you want calls to be generally free for Australian customers. Caller charges depend on their provider.

Can I keep my existing business phone number?

You can request to transfer a supported Australian mobile, landline, 1300 or 1800 number to uConnected. Keep your current service active while the transfer is arranged.

Ready to launch a business phone system?

Choose a number, add the people who answer calls, and adjust routing as your team changes.

Choose your numberSee how it works