uConnected Home
Mobile numbers for business

One business mobile number for calls and customer conversations

Choose a new mobile number or bring your existing number to uConnected, then call, text and reply from the business platform wherever work takes you.

Choose your numberView business pricing
Make and receive calls through the appTwo-way SMS with templates and conversation historyAvailable exclusively with business plans
uConnected mobile calling and customer conversation tools

A familiar mobile channel with serious business tools

Give customers one easy way to call or text while your team keeps conversations organised behind the scenes.

Call and text from one number
Share a dedicated mobile number across your team for inbound and outbound calls as well as two-way customer SMS.
  • -Choose a new mobile number during signup
  • -Port an existing mobile number free when you join
  • -Let authorised team members call and reply
  • -Keep personal mobile numbers private
Reply while you are on the go
Receive incoming SMS notifications in the mobile app and respond without waiting to return to a desk.
  • -Mobile notifications for incoming messages
  • -Full conversation history for each customer
  • -Shared context for faster follow-up
Make repeat messages easier
Create reusable SMS templates and personalise them with customer details when you need to send consistent updates.
  • -Reusable templates for common replies
  • -First-name and last-name personalisation
  • -Clearer, more consistent customer updates
Best for mobile customer communication

Choose a mobile number when your customers need a simple way to call, reply or continue the conversation by SMS.

Field and service teams
Confirm bookings, share arrival updates and respond between jobs.
Sales and enquiries
Follow up calls through a familiar number customers can also text.
Bookings and appointments
Use templates for confirmations while keeping replies in one conversation.
Distributed teams
Keep calls and messages accessible through the app wherever staff work.

How mobile customer conversations can flow

Move naturally between calls and SMS while keeping the same business identity and customer context.

New customer enquiry
Answer through the app or follow up from your mobile number when the customer cannot talk.
  • -Make and receive calls inside the app
  • -Continue the conversation by SMS
  • -Keep the full message history together
Booking confirmation
Use a reusable template to confirm the details and let the customer reply if something changes.
  • -Personalise first and last names
  • -Reduce repetitive message writing
  • -Receive reply notifications in the app
Team call management
Use the same advanced Business tools available for your other uConnected number types.
  • -Schedules, routing and call transfers
  • -Call recording and searchable transcripts
  • -Inbound and outbound app calling

Choose a mobile number when calls and SMS belong together

Mobile numbers are available exclusively with business plans and can sit alongside landline, 1300 and 1800 services in the same organisation.

Two-way customer messaging
Authorised team members can send messages, receive replies and review the complete conversation in one place.
Mobile app responsiveness
Get incoming SMS notifications and reply while you are away from the office.
Full call-management toolkit
Apply scheduling, transfers, recording, transcripts and app calling to your mobile number.

Frequently asked questions

Answers to common setup, pricing and call-routing questions.

Sign up online, choose an available number and follow the prompts to activate your service. You will need your name, email address, street address, a mobile phone for SMS verification and a supported payment method. Most new services are ready to use in minutes.

A mobile number is useful when you want one familiar number for business calls and two-way SMS. A local landline number is usually best for a local presence. A 1300 number suits businesses that want one national contact number where callers usually pay their normal 1300 rate. A 1800 number is useful when you want to make it easier for customers to call because 1800 numbers are generally free to call from Australian landlines and mobiles, although caller provider rules can vary.

Yes. New members can choose an available mobile phone number during Business signup. Mobile numbers are available exclusively with business plans and can be used for inbound and outbound calls as well as two-way SMS.

Yes. You can choose from the numbers currently available during sign up. If the area you want is not listed, contact uConnected and we can request a local landline number from that area. Allocation usually takes a few business days and depends on availability.

Yes. You can choose from available 1300 and 1800 numbers during sign up. If you want a specific custom or smartnumber, you may need to secure the usage rights through ACMA first, then contact uConnected so we can help bring the number across.

Yes. You can port supported Australian mobile, landline, 1300 and 1800 numbers to uConnected. Simply create your account and follow the steps provided during the sign-up process.

No. uConnected works with devices you already use, including mobiles, landlines and the uConnected app. Business users can make and receive calls through the app without installing a desk phone system.

Ready to choose a mobile number?

Start with a new mobile number or port the one your customers already know, then bring calls and SMS together for your team.

Choose your numberSee how it works