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Mobile numbers for business

A virtual business mobile number for calls and SMS

Choose or transfer an Australian 04 number for calls and two-way SMS in the uConnected mobile app, using your device's existing Wi-Fi or mobile data connection.

Choose your numberCompare number types
Make and receive calls through the appTwo-way SMS with templates and conversation historyAvailable with business plans
uConnected mobile calling and customer conversation tools

A familiar mobile channel with serious business tools

Give customers one easy way to call or text while your team keeps conversations organised behind the scenes.

Call and text from one number
Share a dedicated mobile number across your team for inbound and outbound calls as well as two-way customer SMS.
  • -Choose a new mobile number during signup
  • -Port an existing mobile number free when you join
  • -Let authorised team members call and reply
  • -Keep personal mobile numbers private
Reply while you are on the go
Receive incoming SMS notifications in the mobile app and respond without waiting to return to a desk.
  • -Mobile notifications for incoming messages
  • -Full conversation history for each customer
  • -Shared context for faster follow-up
Make repeat messages easier
Create reusable SMS templates and personalise them with customer details when you need to send consistent updates.
  • -Reusable templates for common replies
  • -First-name and last-name personalisation
  • -Clearer, more consistent customer updates
Best for mobile customer communication

Choose a mobile number when your customers need a simple way to call, reply or continue the conversation by SMS.

Field and service teams
Confirm bookings, share arrival updates and respond between jobs.
Sales and enquiries
Follow up calls through a familiar number customers can also text.
Bookings and appointments
Use templates for confirmations while keeping replies in one conversation.
Distributed teams
Keep calls and messages accessible through the app wherever staff work.

How mobile customer conversations can flow

Move naturally between calls and SMS while keeping the same business identity and customer context.

New customer enquiry
Answer through the app or follow up from your mobile number when the customer cannot talk.
  • -Make and receive calls inside the app
  • -Continue the conversation by SMS
  • -Keep the full message history together
Booking confirmation
Use a reusable template to confirm the details and let the customer reply if something changes.
  • -Personalise first and last names
  • -Reduce repetitive message writing
  • -Receive reply notifications in the app
Team call management
Use the same advanced business tools available for your other uConnected number types.
  • -Schedules, routing and call transfers
  • -Call recording and searchable transcripts
  • -Inbound and outbound app calling

Choose a mobile number when calls and SMS belong together

Mobile numbers are available exclusively with business plans and can sit alongside landline, 1300 and 1800 services in the same organisation.

Two-way customer messaging
Authorised team members can send messages, receive replies and review the complete conversation in one place.
Mobile app responsiveness
Get incoming SMS notifications and reply while you are away from the office.
Full call-management toolkit
Apply scheduling, transfers, recording, transcripts and app calling to your mobile number.

Frequently asked questions

How does a business mobile number work without another SIM?

It is a cloud-based number for calls and two-way SMS through the uConnected mobile app. Your device uses its existing Wi-Fi or mobile data connection; the service does not add an eSIM or mobile data plan. Mobile numbers are available on business plans.

Can several staff use the same business mobile number?

Yes. Add a separate user account for each team member and grant them access to the same business mobile number. Authorised users can handle calls and view and reply to customer SMS conversations from that number.

Ready to choose a mobile number?

Start with a new mobile number or port the one your customers already know, then bring calls and SMS together for your team.

Choose your numberSee how it works