New Feature: Backup Payment Methods

We're pleased to share another payment improvement for members using our personal platform. You can now choose to use a backup payment method in case your primary payment method fails.

We know that sometimes funds are not in the right place at the right time, and a failed payment can create unnecessary stress or interrupt the smooth running of your services. This new feature is designed to make it easier than ever to keep everything connected.

If you would like to use a backup payment method, you can now turn that option on and then select which of your saved payment methods should be used as the backup. If your primary payment method does not go through, your selected backup payment method can be used instead.

This support is available across all types of monthly automated billing, helping your regular payments continue with less friction. It also works for Dashboard payments, giving you more flexibility whenever a payment needs to be processed.

PayPal is fully supported here too. You can choose PayPal as your primary payment method, and you can also use PayPal as your backup payment method if that suits you better.

Everything can be managed from the Dashboard. Simply head to the Plan & Payment page to choose your primary payment method, enable a backup payment method, and decide which saved payment method you would like to use.

As always, we love hearing from members and we will keep working on ways to make payments and account management even easier across uConnected.

Alex from uConnected