It's possible to miss the emails and the SMSes relating to your service usage, as we're all busy every day for work and spending time with those who matter.
At a specific date, on specific hours, you'll receive an SMS for your account updates. Please don't miss it and take a moment to check it out.
Generally 1300 numbers are not toll-free as calls to 1800 numbers often are. The caller is charged a local call rate, depending on their provider arrangement, when dialling from an Australian landline and mobile phone.
A lot of our members who own a business or are preparing to open up a business, choose a 1800 virtual landline number that can be used to forward their incoming calls to their landline and mobile phones.
In the tradie world, having a landline will make your business look professional. You could always share your mobile number with your customers, but as your business grows, so are your customer interactions and business needs.
Nobody loves receiving an expensive bill! If you receive one, you can always reach out to us and we'll help you look into how it came about. Often, it could be due to the extra usage of your plan's allowed minutes, which is always an easy fix!
Absolutely not! uConnected has pricing tiers carefully plotted by the company's top minds with the aim of providing its members the best option suited to fit their needs. Thie pricing tiers are carefully thought of so it's reasonable for both parties.
Whether you're running a business or receiving calls from your loved ones, uConnected offers top-of-the-line services that anyone in Australia can avail of.
As we continue to move forward amidst the challenges brought about by these trying times, uConnected understands that funds to manage invoices may not be available at exactly the right time.
We always encourage our members to log in to their Dashboard and manage their accounts online. This will provide the autonomy to manage your service. From your mobile phone numbers, to your addresses, your payment details, and preferred email addresses for invoices and voicemails, everything is within your reach.