Which uConnected phone service is right for you?

The right setup depends on who needs to use the number, how your callers reach you and whether you need a simple personal landline or shared business tools. uConnected now offers more than the landline, 1300 and 1800 options discussed when this article was first published.

Start with personal or business

Personal suits one person or household that wants an Australian landline-style number without a fixed handset. You can forward calls to trusted phones, manage availability, use voicemail and make calls from the app using your number. Explore landline options for home and current personal pricing.

Business suits teams or anyone who needs multiple users, numbers or more control over customer conversations. A business setup can combine mobile, landline, 1300 and 1800 numbers with shared users, routing, schedules, call history and other available features. Explore business phone numbers and current business pricing.

Choose the number your callers will use

• Mobile number: A business mobile number can support calls and two-way SMS for your team. See business mobile numbers.
• Local landline number: Give callers a familiar local number while sending calls to mobiles, landlines or the app. See landline numbers.
• 1300 number: Give an Australian business a national contact number. Consider your caller experience and routing needs on the 1300 numbers page.
• 1800 number: Offer a national number often chosen when reducing friction for callers matters. Read the 1800 numbers guide and check caller-cost details before making a claim about what a caller will pay.

Businesses can add numbers and users as needs change. You can also ask about bringing an existing eligible number across. For the current cost of users, numbers, call balances and any optional SMS credits, use the pricing page rather than an older article.

Think about how calls should reach you

For a simple personal setup, consider where calls should ring, when you are available and how you want voicemail delivered. If several people need to answer for a business, consider shared access, schedules, greetings, call menus and reporting. Business mobile numbers can add two-way SMS; features such as recording and transcription can help teams review conversations. The how-it-works guide explains the setup, and more business features shows the available call-handling tools.

A different need: approved calls from correctional facilities

If you need a number for approved calls from a selected correctional facility, Link by uConnected is a separate, more focused service. See Link pricing for its current charge and inclusions.

Compare current options and get started

Plan inclusions and charges can change. Compare the current personal and business pricing before choosing. If you are ready, start a personal signup or start a business signup. If you are unsure which number or account type fits, contact uConnected for help.