Latest updates from uConnected
Explore product launches, feature improvements and helpful tips from our team.
Introducing the uConnected Referral Program
Our new Referral Program lets you share uConnected, create your own referral links, track activity from your dashboard, and earn $25 for each completed eligible referral.
May 12th, 2026
Apple Pay and Google Pay Expanded to Personal and Link Payments
Apple Pay and Google Pay are now available for personal uConnected members and Link by uConnected members, giving more people a faster and easier way to pay. These options were previously available for business customers only.
May 5th, 2026
Introducing Link by uConnected
Introducing Link by uConnected, a simple, affordable and compliant app for receiving approved calls from selected correctional facilities across Australia.
May 4th, 2026
Apple Pay and Google Pay Now Available for Business Payments
uConnected business members can now pay for business usage with Apple Pay and Google Pay, in addition to PayPal and card payments. It is another member-requested payment improvement designed to make managing your account faster and easier.
April 30th, 2026
New Feature: Backup Payment Methods
Members using our personal platform can now choose a backup payment method to be used if their primary payment method fails. It is a simpler way to keep services connected and payments moving, even when funds are not in the right place at the right time.
April 23rd, 2026
New Feature: Call Transcription
Call Transcription is now available, turning completed calls into searchable text records so your team can review conversations faster and keep clearer records.
March 24th, 2026
New Feature: Insights, Analytics, and Reporting
A major upgrade for Business platform users: powerful insights, reporting, and a billing calculator to help you understand calls, teams, and client activity at a glance.
February 12th, 2026
PayPal Support Expanded
uConnected members can now use PayPal across both the Personal and Business platforms. Use PayPal for one-off top ups and set it as your payment method for ongoing top ups and renewals, all managed from your Dashboard.
February 9th, 2026
Upcoming Price Changes on Our Personal Platform
From 2 April 2026, a price change will apply to our personal platform, with affected customers notified directly by email. This is the first price increase in uConnected's 10 year history and helps us continue delivering reliable, high quality services.
January 30rd, 2026
New Feature: PayPal Top Ups on Personal Accounts
You can now top up your personal uConnected account using PayPal. Previously, payments were limited to credit and debit cards only. This new option gives members more flexibility and choice when managing their balance.
January 23rd, 2026